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This store has earned the following certifications.
Efficient Neck and Shoulder Pain Relief Our ergonomic orthopedic cervical pillow is designed to alleviate neck, head, and shoulder pain, especially if you experience body aches while sleeping due to work, age, or injury. Perfect for spinal patients, it combines traditional pillows with innovative support to offer a more comfortable night’s sleep.
Suitable for All Sleep Positions The pillow is designed for back, side, and stomach sleepers. The low pillow area is specially crafted with two distinct zones (5.11 inches and 3.93 inches). The concave middle section ensures a snug fit for your head, while the side grooves provide optimal hand and arm support, creating a comfortable rest space.
Adjustable and Comfortable Unlike a usual low pillow, this one may initially cause spinal discomfort due to its unique design. We recommend trying it for a week to allow your spine to adjust. You can tuck in the extra 0.8-inch gasket to find an ideal sleeping position that suits you perfectly.
Optimal Support The pillow core is made of 100% memory foam, offering excellent support for your spine with its slow rebound property. The densified foam ensures durability and maintains its shape over long-term use. Our pillow has been certified by OEKO-TEX, CertiPUR-US, and ISPA, guaranteeing safety, odorlessness, and non-toxicity.
Breathable and Durable Pillowcase The pillow is covered in a breathable, removable, and skin-friendly polyester pillowcase. The double-layer design ensures a close fit with the core, while the secure button and smooth zipper make it easy to use. The polyester material is color-fast and machine-washable without fading or deformation.
Restoration Time and Comfort When you receive the pillow, expect some compression memory effects. Rest it for 6-12 hours before use to let it return to its original form. The memory foam emits a natural scent, which dissipates within 2-3 days. Store it in a cool, ventilated place for better results.
Long-Term Guarantee We promise a worry-free after-sales experience with a 6-month guarantee. If you experience any issues, contact our customer service for return or exchange assistance. Understand that while this pillow significantly improves comfort, it is not a medical device.
Important Notes For spinal patients, use the low pillow area to address specific needs. If you find the pillow unsuitable, let our customer service help you. Remember, practical benefits can be enhanced but are not a substitute for medical advice.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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